1. Return Process

If you wish to return a product, please follow these steps:

• Email your return request to [email protected] with your order details.
• Ship the product to the return address provided in the confirmation email.
• Ensure the product is in its original condition, unused, and with tags/packaging intact.

2. Shipping Costs for Returns

• Customers are responsible for paying return shipping costs.
• Shipping costs are non-refundable. If a refund is approved, the cost of return shipping will be deducted.

3. Refund Process

• Once we receive the returned item, it will be inspected for eligibility.
• If approved, your refund will be processed within 7-10 business days.
• Refunds will be issued to the original payment method, minus applicable charges.

4. Exchange Policy

• Exchanges are subject to stock availability.
• Shipping time for exchanged products may vary based on location.

5. Secure Shipping Recommendations

• Use a trackable shipping service or opt for shipping insurance (charged at 15% of the purchase value).
• We do not guarantee receipt of returned items without tracking proof.
• Please ensure while you receive product, make a proper vidoe clip , if you claim without video proof like empty parcel, product change, damage products etc. make sure you keept packaging bag and bill with you as a proof.

For further assistance, contact [email protected].